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Case Study:
Electrical Contractor

How Business Coaching Helped One Owner Halve Hours, Grow His Team, and Exceed $2M Revenue

Business Coaching for Electrical Contractors: Real Growth, Less Stress

This is the story of how one trade business owner transformed a high-pressure, hands-on business into a scalable, team-driven operation, without working longer hours.

With the support of business coaching for trades, and a clear focus on strategic planning, leadership development, and smart delegation, the results came quickly: revenue up, hours down, and real control regained.

The Owners Struggles

Spending nights and weekends quoting jobs and still falling behind

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Managing 10+ jobs at once, with scheduling chaos and no system

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Constant calls from site - “Where’s the gear?”, “What’s next?”

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Chasing invoices with no proper cash flow tracking

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No time for family or holidays

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Coaching Outcomes

Grew from 3 to 22 staff with strong internal leadership

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50% year-on-year profit growth for three consecutive years

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A reliable quoting and scheduling system that removed daily chaos

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Team leaders handling site decisions without needing the owner’s input

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The owner now enjoys weekends off - without the phone ringing

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This wasn’t a lack of effort, it was a lack of structure.

  • The business had grown, but the internal operations hadn’t kept up.

  • No systems for quoting, scheduling or stock management

  • No second-in-command to handle the day-to-day

  • No clear pathways for team development or delegation

  • No financial visibility to make proactive decisions

  • And no time or space to lead - only to react

That’s when they reached out for business coaching.

What Was Missing

“The business was making money, but it was running me into the ground.

I couldn’t switch off. And I couldn’t see how to grow without sacrificing more of myself.”

How Coaching Helped

Working together, we:

  • Clarified the owner’s personal goals and business vision

  • Identified the biggest time drains and structured them out

  • Recruited and trained an Operations Manager with clear authority

  • Implemented quoting, scheduling, and job tracking systems

  • Built a leadership team and mapped clear roles and reporting lines

  • Established live dashboards for cash flow and profitability

  • Created retention strategies through training and career pathways

This wasn’t theory - it was hands-on, practical coaching tailored to a real electrical business under pressure.

Letting go felt risky-but with systems and structure in place, it gave me the breathing space I needed to lead and grow.”

What the Business Looks Like Now

The company runs with or without the owner:

  • Operations Manager runs the day-to-day, removing the owner from the chaos

  • Staff increased from 3 to 22 with leadership at every level

  • Jobs flow smoothly with clear schedules and materials lists

  • The owner reviews dashboards weekly - not chasing numbers daily

  • He spends evenings and weekends doing what he wants - not what the business demands

After 12 Months Of Coaching

Revenue increased by 40% to over $2 million

•Gross profit rose by 34%

Team size grew by 4

•Work hours were cut by 50%

Stress levels dropped from a 7 to a 3/10

•On track for $3M revenue in the next financial year

The Impact in Their Words

“Before coaching, I was exhausted, working long hours, constantly stressed, and carrying the whole business on my back. Now, I’ve got a team I trust, systems that run without me, and the freedom to actually enjoy my life again. I can take time off without everything falling apart. That peace of mind is priceless.”

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